To whom it may concern

We are absolutely delighted with the work Lui has done for us. We have a beautiful bathroom and an equally beautiful conservatory floor with underfloor heating.

Lui is conscientious, enthusiastic and works hard, giving good advice and discussing any issues or extra costs as the work unfolds.
His time and cost estimates were very good and he was tidy and as unobtrusive as someone can be doing work in your hours. He is rightly proud of his work. He will always be our first call for this type of work.

Thank you Lui
(or Big Lui and Little Lui as my grand-daughter called you both!)